SAKU Thanks Custom: How to check and switch settings from Shopify Sidekick

From Shopify's "Sidekick", you can read the settings of "SAKU Thanks Custom" and enable or disable a coupon block (in the app, an enabled block is marked "Active" and a disabled one "Inactive"). Sidekick is the AI assistant built into the Shopify admin. Open Sidekick inside the Shopify admin and ask it questions in plain language.

In this article

• What you can ask Sidekick
• How to enable or disable a coupon block

Where to go: Sidekick in the Shopify admin / Shopify admin → Apps → "SAKU Thanks Custom" → "Blocks" → "Edit" on a coupon block

What you need before you start

• "SAKU Thanks Custom" is installed
• You can open Sidekick in the Shopify admin
• To enable or disable a coupon block, you have already created a coupon block (the coupon block requires the Pro plan)

1️⃣ Ask Sidekick about your settings

When you ask Sidekick about this app, it reads and answers with details such as each block's type, name, whether it's enabled, its display rules and order, and the coupon's discount, expiry, minimum subtotal and who can get it. Asking questions never changes your settings.

Example questions:

• "What's showing on my thank you page?"
• "Which blocks are active, and in what order?"
• "What discount am I giving on the thank you page?"

Sidekick can count your blocks from the list, but check your plan's limit (2 on Free, 30 on Pro) in this article or on the "Blocks" page, not with Sidekick.

2️⃣ Enable or disable a coupon block

"Disable this coupon block" works only while a coupon edit page is open. In the app's "Blocks" page, open "Edit" on the coupon block first. Then ask Sidekick something like "Disable this coupon block". After a confirmation message, that coupon block is enabled or disabled.

• You can switch it only while the coupon edit page is open.
• You can only enable or disable it. The discount value can't be changed from Sidekick.

For the permissions the app asks for and its automatic notifications, see "How issued coupons, customer data and the Flow trigger work".

After the change

After switching it with Sidekick, reopen the list on the "Blocks" page, and the coupon block's badge shows "Active" or "Inactive".

Troubleshooting

• "Disable this coupon block" doesn't work
  You can't switch it unless the coupon block's edit page is open. Open "Edit" on the coupon on the "Blocks" page, then ask again.
• I want to change the discount value from Sidekick
  Sidekick can only enable or disable the block. Change the discount value on the app's coupon edit page (see Every coupon block setting explained).
• I tried to enable a coupon on the Free plan
  The coupon block requires the Pro plan (see the differences between plans and how to change plans).