SAKU Receipts: Plans (Basic, Pro, Hydrogen): differences and how to choose

SAKU Receipts has had three plans (Basic, Pro and Hydrogen) since November 6, 2026. This article explains the differences between the plans, how to choose one, and how to subscribe to or change a plan. On development stores, every feature is free.

In this article

• Changes to plans in November 2026
• The price of each plan and which features it includes
• Which plan to choose
• The difference between development stores and live stores
• How to read the Pricing page, and how to subscribe to or change a plan
• What happens when no plan is selected (the app sends you to the plan selection page)
• How this affects your customers' document pages
• Limits on counts and numbers

Where to go: Shopify admin → Apps → "SAKU Receipt" → "Pricing" in the left menu

Prices and plans

On every plan, paying yearly saves about 17% compared with 12 months of monthly billing. On development stores, the features of every plan are free (see "1️⃣" below).

The prices above are from the Shopify App Store listing (as of November 2026). All prices are billed in US dollars (USD). The final price is shown on Shopify's plan selection page.

To learn how to use the Pro and Hydrogen plan features, see these articles:
Remarks rules / Issued tag / Issue limit and the "Reissued" mark / Adding remarks to an order / Customer notes / Custom CSS / Hydrogen setup guide

Which plan should I choose?

• Basic plan: for stores that just need customers to issue receipts, invoices, delivery notes and quotes. Most stores only need this plan.
• Pro plan: for stores that want different remarks by payment method or document, tags on orders with issued receipts, a limit on receipt issues with a "Reissued" mark, or fine-tuning the document look with CSS.
• Hydrogen plan: for stores built with Hydrogen (headless). Customers of a Hydrogen store need this plan to open documents. It also includes every Pro feature.

If you're not sure, start with the Basic plan. You can switch to Pro or Hydrogen later from the Pricing page (see "3️⃣" below).

1️⃣ Development stores are free

On Shopify Partner development stores, you can use every feature for free without approving a charge. Development stores are treated like the Hydrogen plan, so you can also try the Pro and Hydrogen plan features. Your customers' document pages also open without a plan check.

• The "Plan" card on the right of Home shows the badge "Development store (Free)" and the message "Free on development stores — every feature included."
• At the top of the "Pricing" page, a banner shows "Free on development stores" and "On Partner development stores you can use every feature without approving a charge."

2️⃣ Live stores need a plan

A development store is a free store that Shopify Partners create for development and testing. A store that actually sells products is a "live store", and it needs one of the Basic, Pro or Hydrogen plans.

If you're not sure which one you have, check the "Plan" card on the app's "Home". If it shows "Development store (Free)", it's a development store. On a live store, it shows "Using the Basic plan", "Using the Pro plan" or "Using the Hydrogen plan".

Prices for live stores are listed under "Prices and plans" above (every plan has a 7-day free trial). The final price is shown on Shopify's plan selection page.

The features you can use depend on your plan. The Basic plan includes all the core features, such as issuing receipts, invoices, delivery notes and quotes, and placing buttons on the Thank you page, order status page and order confirmation email. The Pro plan adds features such as remarks rules and the issued tag. The Hydrogen plan includes every Pro feature, and also lets customers open documents on Hydrogen (headless) stores.

On Basic plan stores, the Pro features are shown greyed out on the "Settings" page and can't be used. Use the "Change plan" button below each description to go to the "Pricing" page.

3️⃣ Subscribe to or change a plan on the Pricing page

Open "Pricing" in the left menu. Under "Plans", the "Basic plan", "Pro plan" and "Hydrogen plan" are listed with a description of each. Only the badge of your current plan is colored (on development stores, "Hydrogen plan" is colored). Below that is the "Choose a plan" section.

• "View or change plan": opens Shopify's secure pricing page. Here you can subscribe to the Basic, Pro or Hydrogen plan, or change your current plan. Choose a plan on the pricing page and confirm it by following the on-screen steps, and you return to the app automatically.
• "Back to dashboard": returns to the app's Home.

Open "Pricing" in the left menu and click "View or change plan". The screenshot is a development-store example. On a live store, the "Free on development stores" banner at the top is not shown.

Changing your plan (example: Basic → Pro)
On the "Pricing" page, press "View or change plan", then choose the plan you want on Shopify's pricing page and confirm. You return to the app automatically and the Pro plan features become available. If the change doesn't show right away, wait about a minute and reopen the app.

If you move to a lower plan, your Pro feature settings are kept, but they are no longer applied to documents (tagging and the issue limit also stop).

You subscribe to, change and cancel plans on Shopify's pages. You never enter payment details inside the app.

4️⃣ When no plan is selected

If a live store hasn't selected a plan, opening the app sends you straight to Shopify's plan selection page. It may look as if the app won't open, but once you choose and subscribe to a plan, you return to the app and can use it.

If the app can't confirm your plan status, it also sends you to the plan selection page.

The app remembers your subscription status for a short time. Because of this, it can take a little while for a new plan, a plan change or a cancellation to take effect. If you've subscribed but the app doesn't reflect it, wait about a minute and reopen the app. A cancellation or a move to a lower plan can take about 20 minutes to take effect.

5️⃣ How this affects your customers

When no plan is selected, or after you cancel, your customers' document pages show "No active subscription. Please contact the store." In other words, customers can no longer download receipts either. To keep offering documents on a live store, you need a plan.

Limits on counts and sizes

There is no limit on the number of documents you issue per month or in total. The screens split content as follows:

• Orders and Draft Orders lists: 20 per page
• Line items: up to 100 lines
• Shipping lines: up to 10; transactions: up to 100
• Logo and stamp image list: 24 at a time (press "Load more" to see more)
• Counts on Home: shown as "10,000+" above 10,000

Troubleshooting

• Opening the app takes me to the pricing page
  Your live store hasn't selected a plan. Choose a plan on the Shopify page that opens. When you're done, you return to the app.
• Customers see "No active subscription. Please contact the store." when they open a document
  The store has no plan for the app, or the plan was cancelled. Check your plan from "View or change plan" on the "Pricing" page.
• I subscribed to a plan, but it isn't reflected
  Wait about a minute and reopen the app. The app remembers your subscription status for a short time, so it can take a little while to update.
• I changed to the Pro plan, but the Pro features on the Settings page are still greyed out
  Wait about a minute and reopen the app. If the "Plan" card on "Home" shows "Using the Pro plan", the change has taken effect.