App features
- Customers issue documents themselves from the Thank you page, order status page and emails
- Invoice registration number (Japan) and tax breakdowns by rate (8% / 10%)
- Set your company logo, stamp and theme color
- Print from the admin one order at a time or in bulk
- Documents in Japanese and English
- Pro plan: remarks by payment method or tag, issued tags and issue limits
- Hydrogen plan: issue documents on headless (Hydrogen) stores too
*Note
Supports new customer accounts.
Partially supports classic customer accounts (supported themes: Dawn, Rise and Studio).
This article explains how to automatically tag orders whose receipt has been issued. By filtering by tag on the Shopify admin Orders page, you can quickly find orders that already have a receipt, or orders whose receipt has been issued many times.
Note: this feature is available on the Pro and Hydrogen plans (you can try it for free on development stores). For details on plans, see "Pricing plans".
In this article
- How to turn on the issued tag
- Which tags are added and how issues are counted
- How to filter orders by tag
Where to find it: Shopify admin → Apps → "SAKU Receipt" → "Settings" in the left menu → "Issued tag"
What you need before you start
- SAKU Receipts is installed
- The Pro or Hydrogen plan (you can try it for free on development stores)
- Permission for the app to use Shopify's "edit orders" access (the steps are in 1️⃣)
1️⃣ Grant permission and turn it on
To add tags to orders, the app needs Shopify's "edit orders" permission. Follow these steps.
- In the "Issued tag" section of the Settings page, click "Grant permission".
- On the Shopify screen, approve the permission.
- Back on the Settings page, tick "Tag orders when a receipt is issued".
- Click "Save". You're done when the tag names appear under "Resulting tags".
The red box shows the "Issued tag" card, where you can check the tag setting and the exact tag names that will be added to orders.
- This permission is only requested from stores that use the issued tag or the issue limit.
- While the permission isn't granted, you can't save with the box ticked. If you don't use this feature, untick it.
2️⃣ Which tags are added and how they're counted
| Tag (default name) | How it's added |
|---|---|
| 領収書発行済 (receipt issued) | Added the first time a receipt is issued, and never changes after that |
| 領収書発行回数：1 (issue count: 1) | The number increases with each issue (the tag with the old number is removed automatically) |
- The default tag names are in Japanese. You can change them in "Issued tag name" and "Count tag name" (for example, to English names).
- If a customer reopens the page repeatedly, it counts as one issue within 30 minutes.
- The "Print" action on Shopify's order pages also counts. It counts when the print dialog opens, so opening and closing it counts as one issue. The preview in the app's orders list doesn't count.
- Access by security products that automatically open links in emails isn't counted as an issue by the customer.
- Only receipts are tagged. Invoices, delivery notes and quotes don't add tags.
3️⃣ Filter orders by tag
On the "Orders" page in the Shopify admin, type the issued tag name (by default "領収書発行済") in the search box, or select it in the tag filter, to show only orders whose receipt has been issued. You're done when only those orders appear in the list.
The Orders page filtered by the issued tag. The Tags column shows both the count tag and the issued tag.
Troubleshooting
-
Tags aren't added
Check that you granted the permission with "Grant permission" and clicked "Save" on the settings. -
The count doesn't increase
Reopening within 30 minutes counts as one issue. The count increases when the receipt is issued again later.
To set a maximum number of issues, see "Limiting receipt issues and printing 'Reissued'".
