Show the customer's address on your documents

SAKU Receipts: How to show customer addresses on delivery notes and invoices

  • Invoice-ready

  • Hydrogen-ready

  • From $4.99/mo

SAKU Receipts: How to show customer addresses on delivery notes and invoices

App features

  • Customers issue documents themselves from the Thank you page, order status page and emails
  • Invoice registration number (Japan) and tax breakdowns by rate (8% / 10%)
  • Set your company logo, stamp and theme color
  • Print from the admin one order at a time or in bulk
  • Documents in Japanese and English
  • Pro plan: remarks by payment method or tag, issued tags and issue limits
  • Hydrogen plan: issue documents on headless (Hydrogen) stores too

*Note
Supports new customer accounts.
Partially supports classic customer accounts (supported themes: Dawn, Rise and Studio).

This article explains how to show the shipping address on delivery notes and the billing address on invoices. This is off by default, so addresses appear only on the documents you check.

In this article

  • How to show customer addresses on delivery notes and invoices
  • What appears where on each document
  • How addresses are handled

Where to go: Shopify admin → Apps → "SAKU Receipt" → "Settings" in the left menu


1️⃣ Choose which documents show the address

In the "Customer addresses" section of the Settings page, check the documents you want to show addresses on, then click "Save". The preview on the right updates too.

  • Show the shipping address on delivery notes (below the name)
  • Show the billing address on invoices (above the name)

The SAKU Receipt Settings page, with Settings in the left menu and the Customer addresses section outlined in red

Note: Open "Settings" in the left menu and scroll down to find "Customer addresses" (outlined in red). The preview on the right shows the document with "Document type" set to "Delivery Note".


2️⃣ What appears on the documents

Document What's shown
Delivery note The postal code and address appear below the recipient name, labeled "Ship to" (お届け先 on Japanese documents). If the name of the person who placed the order differs from the shipping name (for a gift, for example), the shipping name is shown too.
Invoice The billing postal code and address appear above the recipient name.
Receipt and quote No address is shown.

Example delivery note ("Ship to" below the recipient name):

A delivery note showing the shipping address

Example invoice (billing address above the recipient name):

An invoice showing the billing address

Addresses appear the same way on documents printed from the admin and on documents customers open from your store.


3️⃣ How addresses are handled

Addresses are only loaded from Shopify when a document is opened. They aren't stored in the app. For how the app handles data, see "App security and data handling".


Troubleshooting

  • The address doesn't appear even though I checked the box
    Make sure you clicked "Save". If the order has no address (for example, local pickup), nothing is shown. If a document page is already open, reload it and check again.
  • The shipping name doesn't appear
    The name isn't shown when the person who placed the order and the shipping name are the same.

For all document settings, see "How to set up your documents".