[SAKU Gift Option] How to show gift options by market on the Pro plan

If you want to show gift options only to customers in certain countries, such as Japan, set "Markets to show" on the Pro plan.

What you'll learn

• How to approve permission to read your markets
• How to choose the markets to show
• How to remove gift option products from the catalogs of markets where you don't sell gifts
• What happens on your store and at checkout when you choose markets
• What to check when something doesn't work

Where to set it: Shopify admin → Apps → SAKU Gift Option → "Gift Option Settings"

To add several options to one product, see How to set up multiple gift options on the Pro plan.

How it works

After you set it up, your store works like this:

1. A customer opens your store. The store is shown in the market (the sales settings for a country or region) that matches the customer's country.
2. The gift option block appears on product pages and the cart page only in the markets you chose.
3. In markets where you don't sell gifts (for example, Taiwan), the gift option products aren't in the catalog, so they can't be viewed or bought.
4. If a customer adds a gift option in the Japan market and then enters an overseas address, such as one in Taiwan, at checkout, a message appears and they can't complete the purchase as is.

By combining the app setting (hide the gift option block) and the Shopify catalog setting (don't sell the gift option products), you make sure gift options can't be added to overseas orders.

To set this up, follow these steps:

1. Switch to the Pro plan
2. Approve permission to read your markets
3. Choose the markets to show and save
4. Remove the gift option products from the catalogs of markets where you don't sell gifts
5. Check your store

Before you start

• The basic setup of SAKU Gift Option is done. If not, start with How to set up the app.
• A Pro plan subscription (on development stores, Pro plan features are free)
• The markets for the countries you want are active in Shopify "Markets"
• A list of the products you use for gift options (the products of the first, second and later gift options)

1️⃣ Switch to the Pro plan

1. In the app's left menu, open "Pricing".
2. Click "View or change plan". Shopify's plan selection page opens.
3. Choose the Pro plan and approve it by following the steps on the screen.
4. Go back to the app. You're done when the "Plan" card on the home page shows "Current plan: Pro".

To check or change your plan, also see How to check and change your plan.

2️⃣ Approve permission to read your markets

So that the app can read your store's markets, approve the permission once at the start. It is read-only and never changes your market settings.

1. Open "Gift Option Settings" in the left menu.
2. Near the bottom, the "Markets to show (Pro plan)" section shows "Permission to read your markets is required". Click "Approve permissions".
3. In the "Update data access" window, review the access and click "Update".
4. The page reloads. You're done when the "Markets to show" section appears.

3️⃣ Choose the markets to show and save

1. Open the "Markets to show" section at the bottom of "Gift Option Settings". The active markets in your store are listed.
2. Check the markets where you want gift options to appear. To show them only in Japan, check only "Japan".
3. When a note such as "Shown only in the 1 selected market(s)." appears below the list, click "Save" at the top of the page.

The red box is the "Markets to show (Pro plan)" section with only Japan checked. Your changes are applied when you click "Save" in the save bar at the top of the page.

• If you check nothing, gift options appear in all markets, as before.
• The countries in each market are taken from the moment you save. If you later add or remove countries in a market in Shopify "Markets", open this page and click "Save" again.

4️⃣ Remove the gift option products from the catalogs of markets where you don't sell gifts

With step 3️⃣, the gift option block no longer appears in markets you didn't choose. Also remove the gift option products (such as wrapping products) from the "catalog" of each market where you don't sell gifts. A catalog is a Shopify feature that sets which products are sold, and at what price, in each market.

Customers in that market then can't view or buy the gift option products on their own. If a customer adds a gift option in the Japan market and then enters an overseas address at checkout, the app's checkout check stops the purchase (see 5️⃣).

1. In Shopify admin, go to "Markets" → "Catalogs".
2. Open the catalog assigned to a market where you don't sell gifts (for example, Taiwan). If there isn't one, click "Create catalog", create it, and add that market.
3. In the "Products" section, check the products you use for gift options. Also check the products you use for the second and later gift options (ribbons, paper bags and so on).
4. Click "Exclude from catalog", then click "Save".

The red boxes are "Catalogs" in the left menu, the market (Taiwan) assigned to the catalog, and the selected gift option product with "Exclude from catalog".

• A catalog includes all products at first. Only the products you exclude stop being sold in that market.
• Customers in that market don't see excluded products in search, and opening their product pages shows your 404 page.
• Don't exclude the gift option products from the catalog of the Japan market, where you sell gifts. If you do, gift options can't be bought in Japan either.
• When you add more markets later, such as South Korea or Hong Kong, assign the catalog without the gift option products to those markets too.

For details, see Catalogs in the Shopify Help Center.

5️⃣ Check your store

1. Open your store and check that gift options appear in a chosen market.
2. Use the store's country/region selector to switch to a country you didn't choose, and check that gift options don't appear.
3. In the Japan market, add a product with a gift option to the cart. At checkout, enter an overseas address and check that the purchase can't be completed as is.

In the Japan market (prices are shown in yen), the gift option block in the red box appears.

In the Taiwan market, the gift option block doesn't appear around the purchase buttons in the red box.

The red box shows the message that appears when the shipping country is Taiwan. The customer can't complete the purchase until the gift option is removed.

Example: show gift options only in the Japan market

1. Switch to the Pro plan (1️⃣).
2. Click "Approve permissions" and approve (2️⃣).
3. In "Markets to show", check only "Japan" and click "Save" (3️⃣).
4. Remove the gift option products from the Taiwan market's catalog and save (4️⃣).

Gift options no longer appear in markets other than Japan, such as Taiwan. Even if you add overseas markets later, gift options won't appear there unless you check them. Assign the catalog without the gift option products to the new markets too.

If you go back to the Basic plan

On the Basic plan, the market setting no longer applies to your store, and gift options appear in all markets. Your setting is kept, and it is used again as it was when you return to the Pro plan.

Troubleshooting

• The "Markets to show" section doesn't appear
  You aren't on the Pro plan, or the permission isn't approved yet. Check steps 1️⃣ and 2️⃣.
• "No active markets found."
  Your store has no active markets in Shopify "Markets". Activate a market, then reopen the page.
• "Could not load your markets. Reload this page. Your saved selection has been kept."
  The markets couldn't be loaded for a moment. Reload the page. Your saved selection stays as it is.
• "This market no longer exists in your store. Uncheck it and save to remove it."
  The market has been deleted. Uncheck it and save to remove it from the setting.
• Gift options can't be bought in Japan anymore
  Check that you didn't remove the gift option products from the Japan market's catalog (4️⃣).
• You added a country to a market, but gift options don't appear there
  Open "Gift Option Settings" and click "Save" again.

Related articles

• How to set up multiple gift options on the Pro plan
• The Pro plan is here (announcement)
• How to check and change your plan

If you have any questions, feel free to contact us at info@saku-apps.com.