You can now choose the language when printing from the admin, and document language detection is improved

Updated August 26, 2026

We improved how document languages work for stores with multiple languages. We also added Help and Pricing pages to the app, and improved the message shown when a document can't be opened.

Before

• When a document was opened from a link that didn't specify a language, the order's currency decided whether it was shown in Japanese or English.
• You couldn't choose a language when printing from the admin.
• When a document couldn't be opened, for example for an unpaid order, Shopify's generic error ("There was an error in the third-party application.") was shown, and the reason wasn't clear.

After

• Document language detection: When no language is specified, the language is decided by the language the customer used when ordering, then by your store's primary language. Japanese-speaking customers who paid in a currency other than yen, and customers using languages other than Japanese or English, now see the company details for their language (the fixed text on documents is available in Japanese and English).
• Choose the language when printing from the admin: In stores with multiple languages, the print screens of the Orders and Draft orders lists now have a language field, so you can choose which language's company details to print for each order. It defaults to the language the customer used when ordering.
• Showing why a document can't be opened: When a document can't be opened, customers now see the reason instead of the generic error.
• Help and Pricing pages: We added "Help" and "Pricing" to the app's left menu and reorganized the home page.

For multilingual setup, see How to set up English receipts and multilingual company details.

*Stores with only one language don't see the language field on the print screen and can keep using the app as before.