SAKU Gift Option: How to choose where the display name and price come from

You can choose whether the gift option's "display name" and "price" are entered in the app, or taken directly from the product you registered in Shopify. This article explains the difference between the two methods, and how to choose and switch between them.

In this article

• The difference between "Set in the app" and "Use product information"
• Which one to choose
• What the page looks like with "Use product information", and what you need to prepare
• How foreign currencies and market-specific prices are applied
• How it looks in your store (including when the gift can't be purchased)

Where to go: Shopify admin → Apps → SAKU Gift Option → "Gift Option Settings" → "Display name and price source"

What you need before you start

• SAKU Gift Option is installed
• If you choose "Use product information": a product for the gift option is registered, and it is published to the "Online Store" and to the markets where you sell
• If you choose "Use product information": you can open the theme editor to turn on the app embed (explained in 3️⃣)

If you sell in one currency only and keep "Set in the app", you don't need any extra preparation.

1️⃣ Open "Display name and price source"

Open "Gift Option Settings" in the app's left menu. "Display name and price source" is at the very top. Choose one of the two options with the radio buttons.

The red boxes are "Gift Option Settings" in the left menu, "Display name and price source" and the "Gift options" card.

If your store sells in a single currency only (for example, Japanese yen), you can keep the default, "Set in the app". There's no need to switch.

Existing stores stay on "Set in the app" until you switch.

2️⃣ With "Set in the app"

What you enter in "Gift Option Display Name" and "Gift Option Price (currency code)" in each gift option of the "Gift options" card becomes the choice in your store as is.

The red box shows "Gift Option Display Name" and "Gift Option Price" for the "Set in the app" method.

• Enter the amount in your store's base currency (check the currency code in the parentheses).
• Customers using other currencies are charged the amount converted at Shopify's exchange rate, and the gift block also shows the converted amount.
• To change the price, edit the field on this page and save. Changing the product's price in Shopify has no effect.
• At checkout and in orders, the gift is shown with the product name of the product you registered for the gift, not the display name. See "The name shown at checkout and in orders" below.

3️⃣ When you choose "Use product information"

When you choose "Use product information", the app's "Gift Option Display Name" and "Gift Option Price" fields can no longer be edited, and they show "Use the Shopify product name" and "Use the Shopify product price". Below them, the note "Publish the wrapping product to the Online Store and relevant markets." appears.

With "Use product information", "Gift Option Display Name" and "Gift Option Price" in the red box are greyed out and can't be entered (the product's name and price are used).

• Publishing the product: publish the gift option product to the Online Store and to the markets where you sell. If it isn't published, customers can't choose it.
• Changing the name or price: change the product name and price under Products in Shopify. If the variant has a name, it is included in the display name.
• Saving in the app never changes the product name or price in Shopify.
• App embed: an app embed is a switch that turns on an app feature across your whole theme. With this method, you need to turn it on as shown below (it is used to sync the gift details to the order note).

How to turn on the app embed

1. Open the "App embeds" screen in the theme editor. You can also open it from the "Enable the app embed" link in Home step 4, "Enable the app embed", on the app's Home page.
2. Find "SAKU Gift Cart redirect" in the list.
3. Turn on "SAKU Gift Cart redirect".
4. Click "Save" at the top right of the theme editor.

You're done when "SAKU Gift Cart redirect" is saved in the on state.

The red box shows "SAKU Gift Cart redirect", which you turn on.

4️⃣ Save after switching

After choosing a method, click "Save" in the save bar at the top of the screen. Switching doesn't delete the display name, amount or display name translations entered in the app. If you switch back to "Set in the app", you can use them again.

When you switch to "Use product information", double-check that the gift option product is published to the "Online Store" and to the markets where you sell.

How foreign currencies and market-specific prices are applied

Both methods support selling in multiple currencies. The difference is how much of your store's pricing settings is applied.

With "Use product information", the price shown in the app's price field is the price in your store's base currency. Even if the base price is 0, the gift isn't free in markets that have their own price set.

Note: the same table is also in the app's Help ("Help" → "Gift settings (product, name and price)").

How it looks in your store

With "Set in the app", the choice shows the display name and amount you set, for example "Gift wrapping (+5.00USD)" (stores in yen show "(+500円)" on Japanese pages). If the price is 0, only the display name is shown.

With "Use product information", the choice is shown as "Product name (+price currency)". If the gift option product can't be purchased (out of stock, unpublished and so on), the choice can't be selected and shows "Product name — Currently unavailable".

To change the display name and price for each language, see "How to set up translations for multiple languages".

The name shown at checkout and in orders

Note: at checkout and in the order's line items, the gift is shown with the product name of the product you registered for the gift, not the display name set in the app (if the product has variants, the variant name is shown too). Set the product name to the name you want customers to see at checkout.

• How to change the name: open the gift product under Products in Shopify admin, change its "Title" (product name) or variant names, and save.
• With "Set in the app", the app's display name is used for the choice in your store and for the "Gift option: display name" detail on the line item. The name of the gift item itself is the product name.
• With "Use product information", the choice in your store also uses the product name, so the names match.
• If you use an order-wide gift with "Set in the app", the gift group is named with the app's display name, and the item inside it is shown with the product name.
• For customers in other languages, translate the product name in Shopify (for example, with Translate & Adapt) and checkout shows the product name in their language. Display names entered under "Translations" in the app are not used for the item name.

Troubleshooting

• The choice can't be selected in the store and shows "Currently unavailable"
  With "Use product information", check that the gift option product is published to the Online Store and the markets where you sell, and that inventory tracking is turned off.
• I chose "Use product information", but the gift isn't added to the order note
  Check that you turned on the "SAKU Gift Cart redirect" app embed in the theme editor and saved the theme.
• I can't edit the display name or price fields in the app
  That's because "Use product information" is selected. To change them, change the product name and price under Products in Shopify, or switch back to "Set in the app".
• The amount for customers in other currencies isn't what I expected
  "Set in the app" converts the amount at Shopify's exchange rate. If you want rounding or fixed prices, switch to "Use product information".
• The gift's name at checkout or in orders is different from the app's display name
  At checkout and in orders, the product name of the product you registered for the gift is shown. Change the product name (or variant name) under Products in Shopify admin.